PLEASE CANCEL YOUR APPOINTMENT IF:
- you have any respiratory symptoms, changes in your sense of taste or smell, or a temperature (of 38 degrees celsius or higher) within the previous 14 days
- you have been in contact with any suspected or confirmed cases of Covid 19 within the past 14 days
- you have been abroad within the past 14 days
SYSTEM WHEN ATTENDING
1) PLEASE WAIT IN YOUR CAR NEARBY, OR WHERE INDICATED BY A STICKER ON THE PATH AT THE FRONT OF THE CLINIC UNTIL THE TIME OF YOUR APPOINTMENT. DO NOT PRESS THE DOOR BUZZER.
We will come to the door at the time of your appointment to take you in. This means that you avoid pressing the buzzer or touching the door handle. We want to eliminate the chance of you picking anything up on these surfaces.
We have spaced appointment times out so that you don't meet anyone coming into the clinic or leaving it. This precaution can only work if we operate a strict entry system for the time of your visit. This also means that we cannot operate past the end of your appointment. If further work is needed or requested past this time you will need to book a separate appointment.
We will take your temperature at the door to ensure that it is less than 38 degrees. If it is 38 degrees or higher we will not be able to allow entry to the clinic and your appointment will be cancelled.
All members of our staff have their temperatures taken each day also to ensure your safety.
3) ALCOHOL GEL
You will be asked to apply alcohol gel onto your hands upon entering the clinic. If you cannot use alcohol gel, you will be asked to wash your hands. As per HSE guidelines, we cannot accept use of gloves. If you want to wear gloves we can provide you with a pair following hand hygiene measures.
4) FACE COVERING
You will be required to wear a face covering or mask for the time that you spend in the building (we can supply you with one if you don't have one). We cannot accept use of face visors without the additional use of a face mask.
Hand hygiene, temperature check and use of face coverings are prerequisites for treatment. If any of these precautions are refused we will not be able to treat you and will lose your appointment fee.
4) ATTEND BY YOURSELF
With the exception of the following instances we ask that you attend your appointment by yourself:
If the patient:
is a minor (under 16 years)
has learning difficulties or
has cognitive impairement
Should you have any concerns or queries please contact us
We ask for your patience at this time.